Privacy Policy

1. Privacy Statement

At Lunera Boutique, we are committed to protecting your privacy.
This statement explains how we collect, use, and protect your personal data in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR).

2. Collection of Personal Data

We collect personal data when you:
– Visit our website
– Make a purchase
– Subscribe to our newsletter
– Contact us via email or forms

The information we may collect includes your name, address, email address, phone number, payment details, order history, and IP address.

3. Use of Data

Your personal data is used to:
– Process and deliver your orders
– Provide customer service and communication
– Improve our website and services
– Send newsletters and promotional offers (with your consent)

4. Data Retention

We retain your data only for as long as necessary to fulfil the purpose for which it was collected or as required by law.
After this period, your data will be securely deleted or anonymised.

5. Sharing with Third Parties

We only share data with trusted partners such as shipping and payment providers.
All third parties are required to comply with strict security standards.
We never sell or rent your personal data.

6. Data Security

We use both technical and organisational measures to protect your personal data.
All information transmitted through our website is encrypted using SSL (Secure Socket Layer) technology.

7. Your Rights

You have the right to:
– Access the personal data we hold about you
– Request correction or deletion of your data
– Withdraw your consent
– Object to data processing

To exercise your rights, please contact us at info@luneraboutique.com.

8. Cookies

We use cookies to enhance functionality and improve your browsing experience.
You can modify your cookie preferences at any time through your browser settings.

9. Changes to This Statement

This privacy statement may be updated from time to time.
We recommend reviewing it periodically.
If significant changes occur, we will notify you via our website.

10. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at:
📧 info@luneraboutique.com